FMCG DISTRIBUTION

Keep fast-moving goods moving

Give sales, warehouse, finance, and route teams one operating picture. Oyo highlights exceptions and suggests the next step across the distribution cycle.

A distribution team reviewing products and route inventory in a warehouse

Built around the people who sell, move, and reconcile every case.

Business watch

A change needs review

01

Protect service levels without carrying avoidable stock

02

Reduce manual route and settlement follow-up

03

Act on expiry, credit, and scheme exceptions earlier

Illustrative operating workflow

This page describes a configurable workflow, not a published customer result. Final alerts and recommendations depend on approved product scope, data quality, and operating rules.

OPERATING PRESSURE

Where work starts to break

These are the recurring operating gaps the workflow is designed to surface and route.

Stock is visible too late

Sales commitments, warehouse availability, and van stock can drift apart during a busy day.

Expiry risk stays hidden

Batch age and dealer movement are hard to coordinate across warehouses, routes, and outlets.

Credit follow-up is fragmented

Sales and finance teams work from different aging views, promises, and dealer conversations.

Route settlement takes hours

Cash, returns, discounts, damaged stock, and undelivered orders require repeated manual checks.

CONTROLLED WORKFLOW

From signal to recorded action

Each stage has an owner, a clear output, and a record the next team can trust.

01

Demand and Sales

Plan demand

Review outlet history, open orders, scheme periods, stock cover, and seasonal movement.

Route-level demand proposal

02

Warehouse

Allocate stock

Reserve saleable batches by availability, age, dealer priority, and service rule.

Approved load plan

03

Route Sales

Execute routes

Track deliveries, returns, collections, discounts, and route exceptions as work happens.

Route activity record

04

Finance and Operations

Settle and act

Reconcile cash and stock, then route credit, expiry, and service exceptions to owners.

Settlement and exception queue

WHAT OYO WATCHES

Important activity, clearly explained

Oyo shows what happened, why it matters, and what your team can check next.

Approval is the default

Sensitive commercial, financial, quality, and inventory actions remain with authorized people.

Manager review

Expiry risk

Protect batch value

When Oyo flags it
A batch enters its configured risk window.
Suggested next step
Proposes transfer, route priority, or hold actions using batch age and outlet movement.
Manager control
A manager approves transfers and commercial actions.
Manager review

Stock cover

Maintain stock cover

When Oyo flags it
Projected stock falls below the approved service threshold.
Suggested next step
Prepares a warehouse transfer or purchase recommendation with demand evidence.
Manager control
Quantity and supplier limits stay within approved policy.
Manager review

Overdue credit

Coordinate collections

When Oyo flags it
A dealer invoice crosses its follow-up date or credit limit.
Suggested next step
Drafts the next collection task and shows promises, disputes, and order exposure.
Manager control
Credit holds and limit changes require authorized approval.
Manager review

Route settlement

Close the day cleanly

When Oyo flags it
Cash, stock, returns, or discounts do not reconcile.
Suggested next step
Groups the evidence, identifies the likely variance, and assigns the next action.
Manager control
A variance cannot be written off or adjusted without approval.

CONNECTED MODULES

One operating record

Dealer and Sales Management

Orders, schemes, price lists, credit terms, and outlet history.

Warehouse and Batch Control

FEFO, expiry, transfers, load planning, returns, and damaged stock.

Route Sales

Van stock, delivery, collections, returns, and route settlement.

Finance

Receivables, aging, cash, discounts, claims, and margin visibility.

FBR relevance: sales and distribution

FBR POS Integrated

FBR requirements may apply to invoicing and POS flows based on registration, channel, and notified obligations.

  • Validate required invoice data before submission
  • Track FBR response and reference against the ERP invoice
  • Queue failed submissions for controlled retry
  • Reconcile returns, credit notes, and corrections

Integration scope is confirmed against the current FBR specification and the customer's approved integration route.

Review the FBR workflow

IMPLEMENTATION PATH

Start with one controlled flow

Configure around real roles, rules, data, and approvals before expanding the operating footprint.

  1. 01

    Map channel, dealer, route, credit, scheme, and return policies.

  2. 02

    Clean items, batches, customers, price lists, and opening balances.

  3. 03

    Configure roles, approval limits, and exception thresholds.

  4. 04

    Start with one warehouse or route group before wider rollout.

INDUSTRY WORKFLOW SESSION

Show us how the work really moves

Bring one route, scheme, credit, or expiry problem. We will map the people, data, decisions, and approvals involved.

Book an industry demo