This notice explains the information Oyo may handle through this website, business conversations, applications, and contracted services. A signed customer agreement may add service-specific terms.
Last updated October 22, 2026
This notice explains how Oyo handles personal information when someone visits this website, requests information, enters a commercial discussion, or uses a contracted Oyo service.
A signed order form, service agreement, data processing agreement, or customer privacy notice may provide additional terms for a particular service.
The information depends on the interaction and the services selected.
Oyo may use information to respond to requests, evaluate fit, provide and support services, secure systems, maintain records, improve the product, meet legal obligations, and communicate about relevant service changes.
Where Oyo processes information for a customer, the customer generally determines the purpose and instructions, subject to the governing contract and applicable law.
Information may be shared with service providers, implementation partners, regulated integrators, professional advisers, authorities, or transaction parties where needed for the stated purpose, requested service, security, legal obligation, or business transition.
Website inquiry details may be stored in Trello, an Atlassian service, so the Oyo sales team can review the request and follow up.
Website live chat conversations may also be stored in Trello so the Oyo support team can read messages and reply. A signed conversation token is saved in the visitor's browser so that device can reopen the conversation.
A third party receives only the information appropriate to its role and is subject to the applicable commercial, confidentiality, privacy, and security terms.
Information is retained for the period needed for the stated purpose, contractual requirements, dispute handling, security, backup, audit, or legal obligations. Retention can differ by record and service.
Oyo applies administrative, technical, and operational safeguards appropriate to the selected service and deployment. No system can promise absolute security.
Depending on applicable law and the relationship, a person may be able to request access, correction, deletion, restriction, objection, portability, or withdrawal of consent. Some requests may be limited by identity verification, another person's rights, legal duties, security, or a customer's instructions.
Use the contact page to submit a privacy request and identify the company, account, and information involved.
Services and providers may process information in more than one country. Contractual and other safeguards are used where required for the relevant transfer.
This notice may change as services, providers, or legal requirements evolve. The current version and effective date will be posted on this page.
Need a contract-specific answer?
Signed service terms and data processing terms govern contracted services.